Frequently Asked Questions

Who are the courses for?

Our courses are designed for nail technicians, aspiring professionals and serious learners who want to develop stronger technical understanding, control and decision-making.

Each course has its own recommended level, so check the individual course page to see which training is the best fit for you.

What makes these courses different from other online nail courses?

The training focuses on helping you understand why something happens, not simply copying a sequence of steps.

You learn to think about diagnosis, professional judgement, adaptation, product behaviour, structure, safety and real salon decision-making.

The aim is to help you become more independent in your thinking so you can recognise problems, understand their causes and make better technical decisions.

Why choose paid training when there is so much free nail education online?

Free education can be useful for individual tips, explanations and ideas, but it is often fragmented.

Our paid training is structured to take you through the complete learning process in a logical order, with deeper explanation, demonstrations, troubleshooting, decision-making and support.

The difference is not simply having more information. It is learning how to apply that information professionally.

Can I study the courses from anywhere in the world?

Yes. We have students in the UK, USA and other countries worldwide.

The courses are online and self-paced, so you can study around your own schedule and time zone.

You should always check your own country’s local licensing, insurance and professional requirements before offering services professionally.

What support do I receive after enrolling?

You receive access to the private student support group where you can ask questions, share your progress, connect with learners worldwide and receive direct guidance and feedback from Radina.

Will I receive direct feedback from Radina?

Yes, where direct feedback is included with the course.

You can receive direct educator guidance to help you recognise mistakes, understand what needs changing and improve your decision-making.

Always check the individual course page for the exact support included.

How long do I have access to the course?

You receive lifetime access to the course unless stated otherwise on the individual course page.

This allows you to return to the lessons whenever you need to revisit a technique or concept.

Is the training self-paced?

Yes. You can watch the lessons, practise and progress through the course at your own pace, fitting your learning around work, clients and other commitments.

You are not learning alone. You can also use the private student support group to ask questions, share your progress, connect with the community and receive guidance and feedback when you need it.

Can I study on different devices?

Yes. Courses can be accessed on desktop, mobile and tablet.

What happens after I purchase a course?

After your payment is completed, you receive immediate access to your course through your student account.

You can log in straight away and begin studying through the online learning platform.

If you experience any difficulty accessing your course, contact us for support.

Will I receive a certificate?

Yes. You will receive a downloadable, non-accredited Certificate of Completion for your professional records and portfolio.

It is not intended for insurance, licensing or regulated qualification purposes.

Do I need to use the same brands as you?

No. Our training is brand-neutral wherever possible.

The focus is on understanding technique, product behaviour and professional decision-making rather than copying one specific brand system.

Where a particular product, form or system is relevant to the method being taught, this is explained inside the course.

What payment methods do you accept?

We accept major debit and credit cards, including Visa, Mastercard, American Express and Discover, as well as PayPal, Apple Pay and Google Pay.

PayPal Pay in 3 may also be available.

Can I cancel or request a refund after purchasing a course?

Because the course provides immediate access to digital training, all sales are final in accordance with our Refund Policy and Terms & Conditions.

If you experience a technical issue or cannot access your course materials, contact our support team and we will help you regain access.

Why Choose Artistic Touch

Everything included, in one place

Ready to Find the Right Course for You?

Explore our online nail courses and choose the training that matches your goals, experience and the skills you want to develop.